Terms & Conditions

1. Introduction

Welcome to 9bat, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions constitute a legally binding agreement between you (the user) and 9bat governing your use of our website, mobile site, games, and all related services. By registering an account or placing any wager, you confirm that you have read, understood, and accepted these terms in their entirety.

9bat reserves the right to amend these Terms & Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms. We encourage all players to review this page periodically to stay informed of any updates.

2. Eligibility & Age Restriction

Access to 9bat is strictly limited to individuals who meet all of the following criteria. Creating an account on behalf of someone who does not qualify is a violation of these terms and may result in immediate account suspension.

• You must be at least 21 years of age. 9bat enforces a strict 21+ only policy across all games and services.
• You must be a resident of, or accessing the platform from, a jurisdiction where online gambling is not explicitly prohibited.
• You must not be a current employee, contractor, director, or immediate family member of a 9bat employee or business partner.
• You must have the legal capacity to enter into a binding contract under the laws applicable to your location.

3. Account Registration & Security

Each player may hold only one registered account on 9bat. Duplicate accounts are prohibited and may be closed without notice, with any associated balances forfeited. When registering, you agree to provide accurate, complete, and up-to-date personal information. 9bat may request identity verification (KYC) documents at any point to confirm your details.

• You are solely responsible for maintaining the confidentiality of your login credentials. Do not share your username or password with any third party.
• Any activity conducted under your account credentials is your sole responsibility, whether or not it was authorized by you.
• If you suspect unauthorized access to your account, contact our support team immediately at [email protected].

4. Deposits & Withdrawals

9bat supports deposits and withdrawals through popular Bangladeshi payment methods including bKash, Nagad, Rocket, and Upay, as well as international cards (Visa, Mastercard). All transactions are processed in Bangladeshi Taka (BDT). The following conditions apply to all financial transactions on the platform.

• Deposits are credited to your account instantly or within a few minutes depending on the payment method. Minimum deposit amounts apply and are displayed at the time of transaction.
• Withdrawals are processed within 24 to 72 hours after a valid request is submitted and KYC verification is complete. 9bat reserves the right to request additional documentation before releasing funds.
• Funds may only be withdrawn to a payment method previously used to deposit. This policy helps prevent fraud and money laundering.
• 9bat does not accept payments from third parties. All deposits must be made using payment methods registered in the account holder's own name.

5. Bonuses & Promotions

9bat offers a range of bonuses and promotional offers to eligible players. All bonuses are subject to wagering requirements and specific terms that are communicated at the time of the offer. Attempting to exploit promotional offers through multiple accounts or fraudulent activity will result in bonus forfeiture and account closure.

• A welcome bonus is credited only once per player. The wagering requirement (rollover) must be met in full before any bonus-derived winnings can be withdrawn.
• Free spin winnings are subject to a minimum rollover before withdrawal eligibility is granted. Free spins are game-specific and may expire if not used within the stated validity period.
• 9bat reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. All bonus decisions made by 9bat are final.

6. Responsible Gaming

9bat is committed to promoting responsible gaming at all times. Gambling should be enjoyed as a form of entertainment, not as a source of income or a way to recover financial losses. We strictly enforce the 21+ age restriction and provide tools to help players manage their gaming activity, including deposit limits and self-exclusion options.

If you believe gambling is negatively affecting your life or the lives of those around you, we urge you to contact our support team at [email protected] or visit our Responsible Gaming page for additional resources and guidance. 9bat is not responsible for any financial losses incurred as a result of problem gambling.

7. Prohibited Activities

The following activities are strictly prohibited on the 9bat platform. Violations may result in account suspension, forfeiture of balances, and reporting to relevant authorities where applicable.

• Fraudulent activities, including but not limited to chargeback abuse, use of stolen payment methods, or manipulation of promotional systems.
• Use of automated tools, bots, scripts, or any software designed to gain an unfair advantage over other players or the platform.
• Money laundering or any attempt to use 9bat services to disguise the origins of illegally obtained funds.
• Collusion, match-fixing, or any form of coordinated cheating in sports betting or live casino games.

8. Intellectual Property

All content on the 9bat platform — including but not limited to logos, game graphics, software, promotional materials, written content, and design elements — is the exclusive intellectual property of 9bat or its licensed partners. You may not reproduce, distribute, modify, or create derivative works from any 9bat content without prior written consent. Unauthorized use of 9bat intellectual property may result in legal action.

9. Limitation of Liability

9bat provides its platform on an "as is" and "as available" basis. To the fullest extent permitted by law, 9bat disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the platform will be uninterrupted, error-free, or free from harmful components.

In no event shall 9bat, its directors, employees, agents, or partners be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform — including but not limited to loss of profits, loss of data, or loss of goodwill. This limitation applies regardless of whether the claim is based in contract, tort, statute, or any other legal theory.

10. Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with applicable international online gaming regulations. Any dispute arising out of or in connection with these terms shall first be referred to 9bat's internal dispute resolution process. You may contact us at [email protected] to initiate a complaint. 9bat will endeavour to resolve all disputes within 30 business days. If no resolution is reached, both parties may seek independent arbitration.

11. Amendments to These Terms

9bat may revise these Terms & Conditions at any time by updating this page. The revised terms will be effective immediately upon posting. Where the changes are material, we will make reasonable efforts to notify active users via email or on-site notification. Your continued use of the platform following any revision constitutes your acceptance of the new terms. If you do not agree to the updated terms, you must cease using 9bat immediately and contact support to request account closure.